Account and Support
Get help with your account, subscriptions, and service inquiries.
Get help with your account, subscriptions, and service inquiries.
Learn how Cresona Solutions works, integrates seamlessly, and helps your business grow
We simplify the entire process of collecting, managing, and showcasing customer reviews. Our system sends personalized review requests via text and email, integrates seamlessly with your existing process, and even responds to reviews on your behalf. We then transform your best reviews into shareable social media content—effortlessly boosting your online reputation without adding to your workload.
Yes! Cresona Solutions works for any business that collects contact information from its customers. No matter the industry, we’ve got you covered.
Absolutely. While we provide tested scripts proven to get results, we’re happy to discuss customizations that align with your brand’s voice and style.
We integrate with over 6,000 apps, ensuring a seamless connection with your existing tools. You don’t need to change a thing—we work quietly in the background.
No limits! The number of reviews you gather depends on how many customers you serve, your industry, and their experiences. We’ve helped businesses collect thousands of reviews with ease.
We can direct review requests to Google, Facebook, Yelp, and many other platforms. However, we prioritize Google Reviews because they provide the biggest impact on local rankings and customer trust.
We believe in transparent pricing. We rebill for SMS, email, and other services at the lowest rate possible to cover operational costs. These are strictly operational costs (typically under $5/month for most clients).
Setup is quick and painless! After a 30–40 minute onboarding call, we handle everything else.
Yes! We provide detailed analytics and reporting so you can see exactly how your reviews are performing.
We handle negative reviews with care, crafting thoughtful responses to address concerns and show a proactive approach. Plus, we notify you immediately so you’re always in the loop. Negative reviews are rare—our clients typically see an average rating of 4.9 or higher!
Of course! You’ll have access to a user-friendly dashboard to monitor your review performance and analytics.
Not at all! We believe in flexibility, so all our plans are month-to-month with no long-term commitments.
We take privacy seriously. Customer data is only used to send review requests on your behalf and is never shared or sold. Security is a top priority for us.
Yes! We save you time by crafting personalized responses for your reviews. Each response is tailored to the reviewer’s name and the context of their feedback.
Absolutely. One of our first steps is a “Review Reactivation” campaign, reaching out to your past customers. This typically results in 10–20% leaving a review!
We’re here to help! We offer same-day text and email support. For complex issues, we’ll set up a call to resolve them as quickly as possible.
Most likely! With thousands of integrations available, we’ll ensure a smooth connection with your CRM or other tools.
None at all! We work with businesses worldwide, wherever you’re located.
By helping you collect and showcase positive reviews, we enhance your credibility, boost your local search rankings, and make your business stand out from the competition. It’s all about turning satisfied customers into powerful advocates for your brand.
Effortlessly collect reviews, boost trust, and stand out in your market—all in one platform